Privacy Policy
Wisdom Choice is committed to providing quality services to you and the policy outlines our obligations to you in respect to how we collect, hold, use and disclose your personal information.
Our policy is guided by Australian law set out in the Privacy Act 1988 (Cth) and guided by the Australian Privacy Principles set out by the Office of the Australian Information Commissioner.
What is personal information?
When you visit the site, we collect certain information about your device, your interaction with the site and information necessary to process your purchase. We may also collect additional information through surveys or if you contact us for customer support. Our policy statement outlines the purpose for which we collect information, how we collect the information and your rights on accessing your information.
At Wisdom Choice, we collect personal information for the primary purpose of providing and improving our service to you either through product delivery or marketing. We will not sell or lease any personal information to any third parties.
What information we collect:
- Name, e-mail, phone number
- Delivery information including postcode, address
- Other relevant information to customer surveys
- Billing address, Payment information
Purpose of information collection:
We require this information to understand your needs and provide you with a better service:
- Process payment information
- Arrange shipping and delivery
- Communicate with you for sales inquiries
- Periodically send promotional information about new products, special offers and other information that we think you may find interesting. You are more than welcome to opt out of this service or unsubscribe from our customer list.
Cookies
A cookie is information that is downloaded to your computer and device when you visit a website. Cookies make your browsing experience better by allowing the website to remember your actions and preferences and allows the websites to tailor information to your activity and online behaviours. Cookies also provide information on how people use the website, for instance whether it is their first time visiting or if they are a frequent user. This allows us to analyse data about our web traffic and improve our website to meet our customer needs.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls under “tools” or “preferences” menu should you prefer.
Accessing your information
You may access the personal information we hold about you and to update/correct it. If you believe that any information, we are holding on you is incorrect or incomplete, please log into your account using your password to make the appropriate changes.
You can do the following by contacting us via e-mail or through the phone number from our website.
Changes
We may update this Privacy Policy from time to time, any changes will be available on our website.
Privacy policy complaints and enquiries:
If you have any queries or complaints about our privacy policy, please contact us at
Wisdom Choice
45 Huntingdale Road, Burwood
Victoria, 3125
E-mail: hello@wisdomchoice.com.au